Responsible Gambling

At Kwiff Casino, we are committed to responsible gambling. Player safety matters to us, and we want you to have clear ways to keep your activity under control. If gambling stops feeling manageable, taking a break or asking for support is a sensible step.

How we protect players

Gambling should remain a choice, not a way to solve financial problems. We encourage you to decide how much time and money you can spend before you start, and to review those decisions regularly. If you need help using safer gambling tools, our support team can explain the options available on your account.

Tools to control your activity

Account controls can help you set boundaries in advance. Check your account’s safer gambling settings for the tools currently available to you. If you are unsure which setting to use, contact support before continuing to play.

Deposit limits

A deposit limit sets a ceiling on how much you can add to your account over a chosen period, such as a day, week or month. Choose an amount you can comfortably afford. Lowering a limit may take effect sooner than raising one, so check the terms shown when you make a change.

Loss limits

A loss limit can help you decide in advance how much you are prepared to lose over a set period. If this control is available in your account, use an amount that will not affect essential spending or other commitments.

Time limits and account breaks

Keep track of how long you spend gambling and take regular breaks. If you want longer away, check the available time-out or account-break options. An account break can give you space to reassess your activity without the option to resume immediately.

Self-exclusion

If you need to stop gambling for a longer period, ask our support team about self-exclusion. This is a more substantial step than a short break and is intended to prevent access for the period selected. In the UK, GAMSTOP also offers a free self-exclusion service covering participating online gambling operators.

Signs it may be time to stop

Consider taking a break if you are spending more than planned, trying to recover losses, hiding your activity, borrowing money to gamble, or finding that gambling affects your work, relationships or sleep. You do not need to wait for a crisis to seek support.

Ways to stay in control

Set a budget before you play and leave essential money out of it. Avoid gambling when upset or under the influence of alcohol. Check your activity regularly, and stop when you reach the limit you set. If sticking to a limit feels difficult, take a break and speak to someone you trust.

Independent help and support

Professional support is available if you are concerned about your gambling or someone else’s. In the UK, GamCare provides information and support through the National Gambling Helpline. GambleAware can help you find further support, while GAMSTOP provides online self-exclusion. You can contact these organisations directly without speaking to us first.